Community FAQs

We invite you to apply for a MileOneCares Grant or Sponsorship. Find the answers to your questions here.


About MileOneCares

What are the areas of focus for MileOneCares?

Our philanthropic program, MileOneCares is committed to creating impactful partnerships with organizations who are transforming lives through:
  • Access to Safe Transportation: Programs that enhance a person’s life or an organization’s ability to provide its goods or services through better access to means of transportation. 
  • Strengthening our Communities: Programs that promote a better quality of life within the communities where we do business. We place emphasis on programs that improve the lives of youth and the elderly, especially in areas that are underserved. 

How do I know if I am eligible to apply for a MileOneCares Community Grant. 

We fund organizations that:
- have 501 (c)(3) status, and 
- have been in operation for at least two years and
- are working to improve the communities where MileOne employees and customers live and work; specifically, these organizations must be located in and/or impact the surrounding areas in which MileOne does business.

What is not funded through MileOneCares grants?

We cannot consider requests that:
  • Discriminate in its programs, activities or hiring practices.
  • Are from political groups or lobbying groups
  • Are to support Conferences and Seminars
  • Support Individuals (with the exception of the MileOne Support Fund and NextMile Scholarship Program)
  • Are from non-profits who already received support from MileOne in the same calendar year.

When does MileOneCares accept grant applications?

We accept applications on a rolling basis. Requests must be received by November 15 to be considered for the same calendar year.

Can an organization request a vehicle donation from MileOneCares?

While we do not donate vehicles to organizations, we have a program that is available to non-profits who are struggling with transportation issues. This program provides a resource and an opportunity to secure suitable, reliable, and affordable vehicles to meet their transit needs for the safety, comfort and dignity of the clients they serve. When filling out the grant application, make sure you select “Transportation – Vehicle Donation for Non-Profit” as your focus area.

I am individually raising money for a cause. Am I eligible for a grant?

No. MileOne awards grants to organizations directly rather than through individual funding activities; therefore, we are unable to donate fund directly to individuals. 

Applying for Requests

How do I create a user account? 

Go to our online portal and set up a user account. If you need detailed information, please refer to this video or document for assistance.

How do I apply for a grant? 

Go to our online portal and login with your username and password. Answer the questions in the eligibility section and when prompted, continue to fill out the application.

I applied for a grant but did not receive an email confirmation. What should I do?

Check your SPAM folder. If it is not there, email

If I am having technical issues when applying, what should I do?

Please consult this document. If you are still experiencing issues, please content

What are dates and deadlines for grant applications?

All grants are accepted on a rolling basis. Please allow approximately eight (8) weeks for a review and notification.

May I send an application directly to a MileOne representative or another contact at MileOne?

No, we only accept grants via our online grants portal. 

Should I contact MileOneCares to discuss my project before submitting my application?

You are welcome to email to discuss your project before submitting your application. Please submit your questions at least 2 weeks prior to submission. 

Do you award funding for multi-year projects, capital campaigns or operating expenses

Organizations may apply for full or partial funding of a particular program, multi-year projects, capital campaigns, or operating expenses. Grants are typically not made to create endowments. 

After You've Applied

How and when will I know whether our request is approved?

We will notify you via email regarding the status of your award. You can expect to hear from us within eight (8) weeks of your completed submission. You can also check your applicant dashboard for more information. Please refer to this video for more information. 

If MileOne does not grant my request, can I reapply?

Yes, we encourage you to reapply.

How do you decide what grants to fund?

All requests will be evaluated against a certain set of criteria. Criteria includes, but is not limited to:
  • Alignment of request to areas of giving and MileOneCares mission
  • Quality of application (need vs. outcomes vs. evaluation)
  • Need of target audience/community
  • Degree of impact on target audience/community
  • Location of organization
  • Strength of application and budget
  • Sustainability of organization

After You've Received

Do you require a final report summarizing the results of the project? 

Yes, every organization receiving an award of $10,000 or more is required to report on their progress. If you are awarded a grant, you will be contacted regarding reporting requirements.

Who should I contact if I have questions?

Are you Ready to Apply?

MileOne cares about our community, because it's our community too.